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專欄 - 人間煙火

職場人士不能不會的11招御龍術(shù)

查大偉 2014年05月27日

查大偉(David Chard)是一位領(lǐng)導力培養(yǎng)顧問,在亞太地區(qū)擁有30年的從業(yè)經(jīng)驗。作為聯(lián)心管理顧問有限公司(EngagingMinds)的創(chuàng)始人,他全身心致力于通過領(lǐng)導力和領(lǐng)導策略實現(xiàn)個人和組織向敬業(yè)型轉(zhuǎn)變。他普通話流利,經(jīng)常來往中國。他的聯(lián)系方式是:info@engagingminds.biz
管理是一個雙向的動態(tài)過程,員工并不是只能接受老板的管理,還能主動采取行動,對老板施加影響,進行向上管理,把老板變成合作伙伴,實現(xiàn)雙贏。

????11. 提供反饋并且要求別人做出反饋。有效地提供和接收反饋是高效團隊的另一項關(guān)鍵能力。足夠的相互尊重、信任和默契對團隊成員自由進行反饋來說至關(guān)重要。通過反饋,下屬和上級就能對政策和行為做出必要的調(diào)整。因此,如果某種情況讓你感到受了挫折,你就可以積極而禮貌進行反饋。至少,你可以讓上司知道,從你的角度來看實際情形如何,你的感受如何,以及此時你想要的結(jié)果是什么。反饋是“冠軍的早餐”——要想出類拔萃,就得要求吃這樣的早餐,而且還要經(jīng)常在你認為可以解決問題時為別人提供這樣的早餐。

????我已經(jīng)可以想到,這篇文章會帶來如下評論:

????? “這是童話,不實用。”

????? “太理想化了……不可能……這個搞笑的人是誰?”

????? “只要嘗試其中一半的建議,我就會被開除。”

????? “他不知道真實世界是怎么運作的……”

????因此,為了堵住他們的嘴,我還要說:

????? 人的一生中,你從來不會因為值得而得到……你只能通過爭取而得到

????? 如果你把讓自己不安的東西描述為“不可能”,你就是墨守成規(guī)

????? 實際上,這些“秘訣”在真實世界里很有效:要是老板不這么對你,別讓自己受到妨礙,或者想一想可能有哪些出路

????? 如果從不冒險,就永遠不會知道可能會出現(xiàn)什么樣的情況

????? 冰凍三尺非一日之寒;積跬步以致千里

????? 你自己相信的行為,自己要以身作則,不要等著自己也變成別人討厭的老板

????? 我發(fā)現(xiàn),這套方法在90%的情況下都會起作用。它需要時間,大家要有耐心。

????祝大家都能非常成功地把老板變成伙伴。如果希望了解更多信息,請發(fā)郵件至:info@engagingminds.biz?報名參加我們即將在上海和北京設(shè)立的領(lǐng)導能力培訓室。(財富中文網(wǎng))

????譯者:Charlie

????11. Offer Feedback and Request Feedback. Giving and receiving feedback effectively is another of the key skills of a high-performing team. Having enough mutual respect, trust and rapport is vital for the free-flow of feedback among team members. Feedback allows us, and our supervisors, to make necessary adjustments to policies and behaviors. So if you feel frustrated in a situation you can proactively and respectfully offer feedback. At the very least, you can let your supervisor know the facts of the situation from your perspective, how you feel, and the outcome you want now. Feedback is “the breakfast of champions”---if you want to be a champion, ask for it and offer it frequently when you feel it can make a difference.

????I can already envision the comments that will follow this article!

????? “It’s fairy-tale material, not practical.”

????? “Idealistic…impossible…who is he kidding?”

????? “If I tried half of these things, I’d get fired!”

????? “He doesn’t understand how the real world works…”

????So I will pre-empt them by saying the following:

????? In life, you never get what you deserve…you only get what you negotiate.

????? If you declare something uncomfortable as ‘impossible’ then you are stuck in a rut

????? These “secrets” are what actually work in the real world: if your boss doesn’t treat you this way, don’t let that stop you or decide what is possible for you

????? If you never take a risk, you never find out what might happen

????? Rome wasn’t built in a day. Take small steps.

????? Model the behavior you believe in rather than waiting for your turn to be a lousy boss to others.

????? I have seen this approach work in 90% of cases, and, it takes time and patience.

????Wishing everyone great success in converting your boss to a partner. If you want to learn more, I invite you to enroll in our Leadership Workshops coming up soon in Shanghai and Beijing.

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