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商界為何需要道德革命

商界為何需要道德革命

Leigh Gallagher 2018-07-03
這位女企業(yè)家稱,解決世界問題需要的是商業(yè)領(lǐng)袖展開“道德想象力”。

Acumen公司的創(chuàng)始人杰奎琳·諾沃格拉茨在上周二的《財(cái)富》CEO倡議大會(huì)上對著全會(huì)場的CEO發(fā)出振聾發(fā)聵的呼吁:經(jīng)歷了科技革命后,商界現(xiàn)在需要道德革命。

諾沃格拉茨講述了她的創(chuàng)業(yè)故事:30年前從一帆風(fēng)順的華爾街離職,在盧旺達(dá)成立了一家小微金融機(jī)構(gòu),發(fā)展到今天,在全球108家公司投資超1億美元,其企業(yè)家精神共計(jì)為2.7億發(fā)展中國家人民提供了服務(wù)。諾沃格拉茨用這個(gè)故事為CEO們講述她的經(jīng)驗(yàn)和建議,探討如何能為解決世界性難題做出貢獻(xiàn)。

根據(jù)諾沃格拉茨的經(jīng)驗(yàn),僅靠同理心是不夠的,因?yàn)橥硇臒o法動(dòng)搖一個(gè)人。“如果我們僅僅是感受到另一個(gè)人的痛苦,并不一定會(huì)做出改變。”她說。解決世界問題需要的是商業(yè)領(lǐng)袖展開“道德想象力”。

她指出,合作對擴(kuò)大規(guī)模至關(guān)重要。以Acumen和全球咨詢公司貝恩八年的合作關(guān)系為例,期間貝恩派高級(jí)合伙人進(jìn)駐Acumen,還提供了52000小時(shí)的無償咨詢。合作項(xiàng)目還包括 “反向?qū)W徒”,讓貝恩的青年領(lǐng)導(dǎo)者參與Acumen的實(shí)踐項(xiàng)目,比如去埃塞俄比亞、沖突后的哥倫比亞等,項(xiàng)目結(jié)束后他們往往對公司大客戶經(jīng)營的供應(yīng)鏈及其它項(xiàng)目有了更深入的理解。“這讓他們成為更優(yōu)秀的領(lǐng)導(dǎo)者。”諾沃格拉茨說。

一路走來,諾沃格拉茨看到,成功的公司和創(chuàng)業(yè)家之間具有共同點(diǎn),而失敗者總有相似之處。她說,總而言之就是一個(gè)詞:個(gè)性。她說:“如果一個(gè)公司的個(gè)性能夠?qū)构倭胖髁x、對抗腐敗,并且做到堅(jiān)忍不拔,持之以恒,就能取得巨大的勝利。”就像孟買的一家公司用3500輛救護(hù)車重新定義了印度農(nóng)村的緊急醫(yī)療服務(wù),芝加哥的兩位創(chuàng)業(yè)家成立了EthioChicken公司,培育高生育率、高抗病性的雞,出售給小農(nóng)場,解決了埃塞爾比亞的營養(yǎng)不良問題。

她說關(guān)鍵在于押寶“處于邊緣”但理念正確的創(chuàng)業(yè)者,把他們推到舞臺(tái)中央。

她還鼓勵(lì)參會(huì)CEO擁抱民族和信仰間的矛盾,但要試著憑借“在虛偽世界里創(chuàng)造希望的想法”走向雙方對立面的中間,還要鼓勵(lì)其他人也這么做。“哪怕我們看起來有天壤之別,我也能找到你觀念中的正確之處,向你走近。”她引用了魯米的一首詩:“在對與錯(cuò)的觀念之外,有一塊地方。我將在那與你相會(huì)。”(財(cái)富中文網(wǎng))

譯者:Agatha?

Acumenfounder Jacqueline Novogratz issued a powerful challenge to the roomful of CEOs at Fortune’s CEO Initiative conference on last Tuesday: Business had the technology revolution; now it needs a “moral revolution.”

Describing her journey of leaving a successful career on Wall Street three decades ago to start a microfinance institution in Rwanda—which turned into more than $100 million in investment across 108 companies around the globe that has used entrepreneurism to bring services to more than 270 million people in the developing world—Novogratz shared lessons and advice for CEOs seeking to help solve the world’s most pressing issues.

Among Novogratz’s lessons: Empathy alone isn’t enough, she said, because empathy allows power dynamics to remain intact. “We don’t really have to change if we feel another person’s pain,” she said. Instead, solving the world’s problems calls for business leaders to channel their “moral imagination.”

Partnering, she said, is critical for scale. She cited Acumen’s eight-year partnership with global consulting firm Bain, which includes senior partners coming into Acumen’s offices and a total of 52,000 hours of pro bono consulting, but also “reverse apprenticeships.” These involve Bain embedding its young leaders in externships at Acumeninitiatives in the field—in Ethiopia, say, or post-conflict Colombia—after which they come back with a different level of understanding of things like the supply chains in which their large-corporate clients are working in. “It makes them better leaders,” she says.

Along the way, Novogratz says she’s learned a lot about the commonalities between the companies and entrepreneurs that succeed and those that fail. It comes down to one word, she says: character. “Those that have the character let them fight the bureaucracy and corruption and let them fight in long-term, gritty ways.” The enterprises that win, she says, “have won in really big ways,” like the Mumbai-based company that has redefined emergency health delivery with 3,500 ambulances in rural India, or two entrepreneurs out of Chicago who addressed Ethiopia’s protein deficiency by creating EthioChicken, which produces highly fertile, disease-resistant chickens and sells them to small farmers.

The key, she says, is betting on the right entrepreneurs “on the edges” and bringing them to the center.

She also encouraged the group to embrace the contradictions between peoples and beliefs, but try to move toward the center—and encourage others to do the same—in the name of the “radical idea of creating hope in a cynical world.” “Even if you seem to be at the polar opposite of me, I can find a partial truth and move toward you,” she said, citing the poet Rumi: “Beyond right doing and wrongdoing there is a field. I’ll meet you there.”

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