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粉絲的力量:5個品牌的創(chuàng)意海選故事

粉絲的力量:5個品牌的創(chuàng)意海選故事

Kurt Wagner 2013年07月08日
有時,最好的創(chuàng)意來自于普通大眾。因此,越來越多的品牌開始向顧客、球迷、車迷征集創(chuàng)意,借助粉絲的參與來提高品牌的影響力,提高產(chǎn)品和服務(wù)的質(zhì)量。

3. 樂高Cuusoo

????樂高Cuusoo的粉絲頁面最初由日本的一群樂高鐵桿粉絲創(chuàng)建,現(xiàn)在則由該品牌本身負(fù)責(zé)運營(Cuusoo是日本語,意思是“希望某樣?xùn)|西變成現(xiàn)實”)。樂高的兒童社區(qū)負(fù)責(zé)人馬克?福德基爾說,這家積木玩具制造商利用這個平臺與用戶進(jìn)行溝通交流,同時還提供了管道,讓粉絲們可以提交自己的原創(chuàng)想法,描繪“他們夢想的樂高玩具”。

????發(fā)布在社區(qū)里的某個想法一旦擁有了10萬個支持者(相當(dāng)于Facebook上的“贊”),樂高就會考慮把這個想法變成真正的產(chǎn)品。Cuusoo團(tuán)隊最近接受的一個想法是電影《回到未來》(Back to the Future)中那輛DeLorean汽車的樂高模型,目前正在生產(chǎn)中。粉絲們還會因為他們的貢獻(xiàn)而得到報答,能夠獲得他們所建議產(chǎn)品凈銷售額的1%。

3. LEGO Cuusoo

????Originally created by a group of LEGO diehards in Japan, LEGO's Cuusoo fan page is now operated by the brand itself. (Cuusoo is a Japanese word that means "to wish something into existence.") The toy-brick maker uses the platform to interact with its users and offers a pipeline to submit original ideas for "the LEGO set of their dreams," says Mark Fothergill, LEGO's head of children's community and moderation.

????Once an idea placed on the community receives 10,000 supporters (the equivalent of "likes" on Facebook), the set is considered by LEGO for actual production. The most recent idea accepted by the Cuusoo team: a LEGO model of the DeLoreanfrom Back to the Future, currently in production. Fans are compensated for their contributions, too, receiving 1% of their suggested product's net sales total.

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