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怎樣把差評變成進步的階梯

怎樣把差評變成進步的階梯

Katherine Reynolds Lewis 2014年01月28日
不要把工作中的批評當成暴飲暴食和瘋狂購物的借口,而是要把它看成一次改變的機會。

????弗雷德曼回憶道:“她把這次評估變成一次機會,去對批評她的人說:‘感謝你拿出時間來填寫調查表和發表意見。我認真考慮過你說的話,希望能和你談一談,看看怎樣才能完善我們的合作。’”

????這位高管理解了這些反饋,因為她意識到其他人眼里她所謂的缺點實際上是她的“過度強勢”。原因是在面臨最終期限壓力的時候,這位高管就會變得非常強勢。如果同事沒有完成她所分配的任務,比如客戶會議或某個項目,她就會變得異常苛刻。她對同事解釋了自己的工作方式,表達了一起把工作做好的承諾。

贏回尊重

????面對負面反饋,終極目的不僅是改變自己的行為,也不是改變跟別人的關系,而是改變同事對自己的態度。贏回尊重需要時間,所以要做好打持久戰的準備。有時候,你必須拿出業余的時間,甚至要改變原有的立場,才能讓事情重回正軌。(財富中文網)

????譯者:劉進龍/喬樹靜

????"She used it as an opportunity to go back to them and say, 'Thank you for investing the time, for filling out the survey, and writing comments. I've thought about what you said and I'd love to talk about ways we can work together better,'" Friedman recalls.

????The executive digested the feedback because she realized that what other people saw as weaknesses were really "strengths on steroids." Because the executive was strong during deadline pressure, she ended up being too demanding of colleagues who owed her assignments for client meetings or projects. She went back to her peers to explain how she operates and to express her commitment to working better together.

Win back respect

????Ultimately, your goal with negative feedback is to turn around not only your own behavior and the relationship but also the opinions about you in the workplace. It will probably take time to win back that respect, so prepare for the long haul. Sometimes you have to put in unpaid time or go above your typical boundaries to right the ship.

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