彈性工作制如何取得實效
????MeetingMatrix International是位于美國新罕布什爾州樸次茅斯的一家通信企業(yè)。在這里,員工沒有固定的上下班時間,而且可以享受沒有限制的帶薪休假,甚至可以自行選擇是否參加會議。那他們?nèi)绾瓮瓿晒ぷ魅蝿?wù)呢?實際上,他們只關(guān)心一件事:結(jié)果。 ????MeetingMatrix公司的高管認(rèn)為,更長的客戶支持時間,在經(jīng)濟衰退期間依然實現(xiàn)了銷售額增長,而且員工無一人離職,這些足以證明,他們關(guān)注最終結(jié)果而非辦公時間的做法是可行的。 ????該公司CEO吉邁克爾?凱勒成:“如果把員工當(dāng)作成年人來看待,那他們就會像個成年人一樣去做事。”2008年,凱勒取消了公司的員工監(jiān)控系統(tǒng),轉(zhuǎn)而采取更為靈活的方式。根據(jù)新制度的規(guī)定,“人們有能力掌控自己的事情,不需要接受從頭到尾的密切監(jiān)控。其實,在辦公室環(huán)境中,員工所投入的工作時間與其工作效率不存在直接的聯(lián)系。” ????日前,美國家庭與工作協(xié)會(Families and Work Institute)和人力資源管理協(xié)會(Society for Human Resource Management)公布了今年阿爾弗雷德?P?斯洛恩獎的獲獎名單。包括MeetingMatrix在內(nèi)的450家公司因在工作場所效率與靈活性方面的卓越表現(xiàn)而獲獎。 ????今年的獲獎公司中,總成績名列前十位的單位分別是亞利桑那州法律服務(wù)與教育基金會(Arizona Foundation for Legal Services & Education)、企業(yè)財務(wù)服務(wù)公司Bryson Financial Group、大代頓地區(qū)醫(yī)院協(xié)會(the Greater Dayton Area Hospital Association)、招聘公司Humanix、咨詢公司McGladrey、門羅創(chuàng)新公司(Menlo Innovations)、微軟(Microsoft)、抵押經(jīng)紀(jì)公司Rose City Mortgage、稅務(wù)服務(wù)公司Ryan LLC,以及Shodor教育基金。 |
????At MeetingMatrix International, a communications firm based in Portsmouth, N.H., employees have no defined work schedules, unlimited paid time off, and meetings are optional. How do they ever get any work done? That's actually the only thing that matters: results. ????MeetingMatrix executives point to longer customer support hours, increased sales during a down economy, and 100% retention as evidence that their focus on the end results -- and not hours in the office -- works. ????"When you start treating people like adults, they start acting like it," says the company's CEO Jmichaele Keller, who in 2008 shelved his company's employee monitoring systems in favor of a more flexible approach. Under the new regime, "people have a lot of ability to shape what is going on in their world and not a lot of micromanaging.... There really is no direct tie in an office environment between the amount of time spent and the productivity of that individual." ????MeetingMatrix is among 262 organizations to win an Alfred P. Sloan award for excellence in workplace effectiveness and flexibility this year, the winners of which were announced today by the Families and Work Institute and the Society for Human Resource Management. ????The top 10 employers on this year's list, based on overall score, were the Arizona Foundation for Legal Services & Education, Bryson Financial Group, the Greater Dayton Area Hospital Association, Humanix, McGladrey, Menlo Innovations, Microsoft (MSFT), Rose City Mortgage, Ryan LLC, and the Shodor Education Foundation. |
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