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蘋果需要新談資

蘋果需要新談資

Tom Krazit 2013-05-31
今年,iPhone就滿6歲了,iPad也要滿3歲了。但是,蘋果和它的現(xiàn)任CEO每次出現(xiàn)在公共場合,能夠聊的還是只有這幾款產(chǎn)品。如果一直這樣,人們就沒必要密切關(guān)注蘋果的一舉一動了。蘋果曾經(jīng)創(chuàng)造了一個(gè)奇跡,人們期待它還能創(chuàng)造下一個(gè)奇跡。

????去年,蘋果公司(Apple)CEO蒂姆?庫克出席D10科技大會時(shí),我忽然想到,他所從事的可能是美國商界難度最高的一份工作:至少在科技界肯定是難度最高的工作,因?yàn)樗麜r(shí)刻處在史蒂夫?喬布斯的陰影之下。到了今年的D11科技大會,很明顯可以看出,庫克足以勝任這份工作;但他應(yīng)該說點(diǎn)有新意的事,談?wù)勗趺茨軐⑻O果穩(wěn)步帶入后喬布斯時(shí)代。

????蘋果上一次公共活動是2012年9月推出iPhone 5,如今已經(jīng)過去很長時(shí)間。從那之后,科技界最具舞臺魅力的公司卻一直非常低調(diào),只是偶爾回應(yīng)一下令人討厭的稅務(wù)問題,或者向網(wǎng)絡(luò)電視觀眾滿懷詩意地描述蘋果的魔力。這樣的話題可不能保證未來六、七年蘋果的活動和公開露面還能繼續(xù)吸引公眾的眼球。

????雖然庫克盡了最大努力闡釋自己對蘋果公司表現(xiàn)的看法,但上周二晚上在洛杉磯近郊的特拉尼亞度假村,庫克所講的只是一些老掉牙的話題:

????? 庫克不擔(dān)心安卓(Android)的市場份額。但是,對于顯示iOS用戶的設(shè)備使用率高于安卓用戶的統(tǒng)計(jì)數(shù)據(jù),他倒是念念不忘。

????? 庫克對蘋果稅務(wù)問題的調(diào)查并不擔(dān)心。因?yàn)樘O果駕馭荒謬的美國稅務(wù)制度的方式和其他任何跨國公司并無二致。

????? 庫克不擔(dān)心電視體驗(yàn)。他說:“我們許多人都認(rèn)為,電視體驗(yàn)可以做得更好。”但不論你相信與否,他根本沒有談到好的電視體驗(yàn)應(yīng)該是什么樣的。

????? 庫克不擔(dān)心谷歌眼鏡。“我想說的是,目前市場上的‘可穿戴計(jì)算設(shè)備’大多數(shù)都只能做一件事情,并沒有出現(xiàn)令我驚艷的產(chǎn)品。如果一個(gè)年輕人原本就不戴眼鏡,不扎腰帶或者不戴腕表,目前的可穿戴設(shè)備沒有任何理由能說服他去佩戴。”蘋果是否也在開發(fā)可穿戴計(jì)算設(shè)備?或許吧……“現(xiàn)在,展開研究的時(shí)機(jī)已經(jīng)成熟。”

????? 庫克不擔(dān)心生產(chǎn)低成本iPhone。蘋果曾生產(chǎn)過一批不同類型的iPod,但“那些產(chǎn)品都是針對不同人群。而說到手機(jī),問題就來了:現(xiàn)在是不是已經(jīng)有足夠多的客戶來支撐我們生產(chǎn)低成本手機(jī)?”

????情況就是這樣。連續(xù)兩年出席科技界最令人矚目的高管大會,但對于蘋果,庫克總是拿不出相對較新的或者激動人心的話題。很明顯,這些身居高位的CEO們不可能在D11這樣的活動上提前宣布一款消費(fèi)類電子產(chǎn)品。但在日新月異的科技行業(yè),蘋果的拳頭產(chǎn)品已經(jīng)算是老前輩了:到今年夏天,iPhone就滿六歲了,而iPad也已經(jīng)三歲了。iPhone之前的六年,個(gè)人數(shù)字助理仍然代表著移動計(jì)算的先進(jìn)技術(shù)。

????我們都知道這些產(chǎn)品的故事。它們?nèi)员3謴?qiáng)勁增長,出貨量大得驚人,它們依然是手機(jī)軟件開發(fā)商的最愛,依然(在很大程度上)在設(shè)立其他移動設(shè)備必須遵守的標(biāo)準(zhǔn)。

????庫克代表蘋果公司上臺時(shí),談到了成熟的產(chǎn)品和成熟的業(yè)務(wù)。蘋果一直對自己的“非主流”引以為豪,而且他們的做法也一直與主流不搭。因此,這樣一家公司討論起成熟的產(chǎn)品與業(yè)務(wù)就會顯得非常怪異。科技行業(yè)一直在不斷尋找下一個(gè)奇跡,而蘋果一直都被看作是最有可能誕生奇跡的地方。

????Last year when Apple CEO Tim Cook took the stage at D10, it occurred to me that he had probably the hardest job in American business: certainly the hardest job in technology, following in Steve Jobs’ shadow. This year at D11, it’s clear Cook is up to the job; but he needs something new to talk about to move Apple firmly into the post-Jobs era.

????It’s been ages since the last Apple public event in September 2012 to introduce the iPhone 5. Since then, one of the premier sources of showmanship in the tech industry has kept a very low profile, surfacing only to deflect pesky questions about taxes and wax poetic about the magic of Apple for a network television audience. Those aren’t exactly the kinds of topics that have made Apple events and appearances must-see theater for going on six or seven years.

????And despite Cook’s best efforts to explain his thinking about how Apple works, he covered well-trodden ground Tuesday evening at the exclusive Terranea Resort just outside Los Angeles:

????? Cook isn’t worried about Android’s market share. He’s more fixated on stats that show iOS users actually seem to use their devices way more than Android users.

????? Cook isn’t worried about the scrutiny over Apple’s taxes. The U.S. tax system is ridiculous, and Apple navigates it the same way any multinational corporation does.

????? Cook isn’t worried about TV. “Many of us agree there are things about the TV experience that could be better,” he said, but believe it or not, he didn’t have a TV to talk about.

????? Cook isn’t worried about Google Glass. “I would say that the (wearable computers) that are doing more than one thing, that there’s nothing … great out there that I’ve seen. There’s nothing that’s going to convince a kid that’s never worn glasses or a band or a watch to wear one.” Is Apple making a wearable computer? Maybe … “It’s ripe for exploration.”

????? Cook isn’t worried about making a lower-cost iPhone. Apple once made a bunch of different kinds of iPods, but “those products all serve a different person. And so on the phone, that is the question: are we now at a point to serve enough people that we need to do that?”

????You get the picture. For two straight years at the highest profile executive conference in the tech industry, Cook has been unable to talk about anything relatively new or exciting for Apple. Obviously no CEO worth a damn is going to preannounce a consumer electronics product at a show like D11. But Apple’s crown jewels are old news in a tech industry that moves at light speed: the iPhone will be six years old this summer, and the iPad just turned three. Six years before the iPhone was introduced, the personal digital assistant represented the vanguard of mobile computing.

????We know the story of those products. They’re still growing strongly despite shipping in immense volumes, they’re still the favorite of mobile software developers, and they still (for the most part) set the standard by which all other mobile devices are measured.

????Cook is talking about mature products and mature businesses when he takes the stage on behalf of Apple. That’s a weird place for a companythat has always prided itself on being outside the mainstream to be, and it shows. Ours is an industry that is always searching for that next big thing, and for many years, Apple has been a reliable source for that item.

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