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波士頓爆炸案中的無名英雄

波士頓爆炸案中的無名英雄

Kurt Wagner 2013-05-10
Everbridge是一家鮮為人知的公司,波士頓馬拉松爆炸案等危機時刻都采用它研發(fā)的應(yīng)急預(yù)警平臺。利用這個平臺,警方可以在短短幾分鐘內(nèi)向市民發(fā)送成千上萬條短信,提醒市民注意安全,搜集市民反饋,協(xié)助處置公共安全事故。

????Everbridge的技術(shù)現(xiàn)在正扮演著空前重要的角色,這也可以說是一種不幸。去年的桑迪颶風、康涅迪格小學校園槍擊案、奧羅拉槍擊案等自然和非自然災(zāi)難,早已引起了人們對應(yīng)急預(yù)警平臺的關(guān)注。弗吉尼亞理工大學(Virginia Tech University)是Everbridge的客戶之一。2007年,這所大學發(fā)生惡性槍擊案,導(dǎo)致33人身亡(包括槍手本人)。隨后,這所大學便采用了Everbridge系統(tǒng)。另外Everbidge公司還宣稱新奧爾良市政府(卡特里娜颶風)、康涅迪格州政府(桑迪胡克小學校園槍擊案)以及洛杉磯國際機場也都是它的客戶。去年十月,颶風桑迪肆虐美國東北部期間,Everbridge的客戶在3天時間里共發(fā)送了1,200萬條短信。

????艾勒特森本人是馬薩諸塞州薩伯里市的居民,薩伯里離波士頓只有23英里遠。爆炸發(fā)生時,艾勒特森15歲的兒子就在波士頓,離發(fā)生爆炸的終點線只隔2個街區(qū)。艾勒特森同時也以一個普通公民的角度看到了Everbridge系統(tǒng)的行動。雖然Everbridge的波士頓辦事處關(guān)閉了,但它的洛杉磯辦事處接管了系統(tǒng)的所有流量。艾勒特森說:“我們的表現(xiàn)完美無缺。”警方在沃特敦將嫌犯特薩爾納耶夫抓獲后,波士頓市政府利用Everbridge向該市居民發(fā)送了最后一條消息:“感謝大家!”(財富中文網(wǎng))

????譯者:樸成奎

????The role of Everbridge's technology is, somewhat unfortunately, more important than ever. Both natural (Hurricane Sandy) and unnatural (Newtown shooting, Aurora theater shooting) disasters in the last year have turned a bright spotlight on the need for emergency alert systems. Virginia Tech University is an Everbridge customer, adopting the system after a 2007 school shooting left 33 dead, including the killer. Everbridge also claims the City of New Orleans (Hurricane Katrina), the state of Connecticut (Sandy Hook Elementary shooting), and Los Angeles's LAX airport as customers. During Hurricane Sandy's rampage on the northeast in October, Everbridge customers sent out a total of 12 million messages in a 3-day period.

????As a resident of Sudbury, Mass., just 23 miles outside of Boston, CEO Ellertson saw his company's system in action from a citizen's standpoint. (His 15-year-old son was just two blocks from the marathon's finish line when the blasts went off.) Everbridge's Boston office was shut down, but its office in Los Angeles handled all of the system's traffic. "We had a flawless performance," says Ellertson. At the end of the week, after Tsarnaev was captured by police in Watertown, the City of Boston had one final Everbridge message to send to its residents: "Thank you."

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