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奧巴馬競選策略調(diào)整不得人心

奧巴馬競選策略調(diào)整不得人心

Don Tapscott 2012-06-18
奧巴馬在上次大選中將社交媒體打造成了強大的政治武器。然而,這次競選連任時,奧巴馬的競選班子卻放棄了這些行之有效的做法,轉(zhuǎn)而投重金于“大數(shù)據(jù)”研究,意圖了解其支持者的行為特點。但這個新策略可能適得其反。

????我想問奧巴馬總統(tǒng)的競選連任班子一個問題。它關(guān)系到今年選舉的結(jié)果:如何重拾“我們”的支持?

????我們都記得很清楚,奧巴馬在上次大選中如何開辟新天地,將社交媒體打造成強大的政治武器。奧巴馬的競選班子創(chuàng)建了一個開放的網(wǎng)絡平臺MyBarackObama.com,為支持者提供工具進行自我組織,建立社區(qū),籌集資金,引導大眾在投票之外,還積極地支持奧巴馬的競選。1,300萬支持者通過互聯(lián)網(wǎng)相互聯(lián)系,形成一股前所未有的力量,為著共同的目標努力:把奧巴馬送上總統(tǒng)寶座。

????當他們高呼“我們做得到”,那不僅僅是對未來的美好期望,更是集體力量的自信宣言。他們從不原地待命,他們積極參與,呼朋喚友,關(guān)注熱點,群策群力,各盡所能。“我們”的力量令人嘆為觀止,“我們”不僅僅喚起大眾的期望,也為傳統(tǒng)的當?shù)馗傔x活動籌集了前所未有的巨量資金。

????但這一次,奧巴馬競選班子摒棄了“我們做得到”,代之以新的策略“我們了解你”。

????民主黨投巨資于所謂的“大數(shù)據(jù)”,試圖了解每個支持者的日常行為。大數(shù)據(jù)允許公司以及政治運動去探查和分析關(guān)于人們的一切:朋友圈子、消費習慣、參與活動的類型和時間、關(guān)注的話題。據(jù)說他們可以利用這些信息更加精確地發(fā)送電子郵件,或者發(fā)現(xiàn)吸引參與活動、捐獻資金的觸發(fā)點。

????但是大眾的力量何在?“我們”何在?2008年勝選之后“我們”就杳無音訊了。安德魯?拉希奇是追蹤技術(shù)與政治交叉領(lǐng)域的組織“個人民主媒體”(Personal Democracy Media)的創(chuàng)始人,他抱怨說:“他們建立了總統(tǒng)競選歷史上最大的在線社區(qū),勝選后卻對該社區(qū)不聞不問”,直到最近才想起來打電話,但目的也只是為了索取獻金。

????奧巴馬也曾嘗試做第一個互聯(lián)網(wǎng)總統(tǒng),他發(fā)布Twitter信息,撰寫博客,舉行網(wǎng)絡版的市民大會。他還發(fā)起開放政府運動,目的就是為了削減特殊利益團體的影響力,讓公眾在與其生活息息相關(guān)的決定中擁有更大的話語權(quán)。和全球其它政府相比,美國政府算是政務公開的標桿了。

????Here's a question for President Barack Obama's re-election team. It could influence the outcome of this year's election: How do they get the "we" back?

????We all remember how Obama broke new ground in the 2008 campaign by using social media as a powerful political tool. Obama's campaign created an expansive Internet platform, MyBarackObama.com, that gave supporters tools to organize themselves, create communities, raise money and induce people to not only to vote but to actively support the Obama campaign. What emerged was an unprecedented force, 13 million supporters connected to one another over the Internet, all driving toward one goal, the election of Obama.

????When they chanted "Yes We Can," it wasn't just a message of hope for the future; it was a confirmation statement of collective power. They weren't waiting to be told what to do; they were actively engaged, calling friends to come to events, to learn what was at stake, contribute ideas, and help out in some way. The power of "we" was awesome to behold. The "we" not only raised hope for people; it raised unprecedented sums of money for the old-fashioned campaign on the ground.

????But this time, "Yes We Can" has been replaced by a new modus operandi for the Obama campaign: "We know you."

????The Democrats are investing heavily in so-called Big Data to give them significant new insights into the everyday behavior of each one of their supporters. Big Data allows companies, or political campaigns, to probe and analyze information about you -- your friends, your shopping habits, what type of events you go to and when, what issues you care about. With this information, they can presumably be more accurate in sending messages out over email, or in identifying the trigger points that send you to events and get you to donate money.

????But whatever happened to power of the people? Whatever happened to the "we"? We haven't heard about it since the 2008 victory. "They built the largest online community in the history of the presidency," says Andrew Rasiej, founder of Personal Democracy Media, which tracks the intersection of technology and politics. "But then they stopped talking to them and engaging them" -- that is, until they called in recently with a pitch for money.

????Obama did make some efforts to be the first Internet president, with a Twitter feed, a blog, and the Internet version of the traditional town hall. He launched an open government initiative with the aim of cutting the influence of special interests and giving the public more influence over decisions that affect their lives. Compared with other governments around the world, the U.S. government sets the gold standard for openness.

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